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  • How to place an order?
    Add each item from the store to your basket and then confirm your basket. After choosing your payment method, you can pay for your order by Carte Bleue or PayPal. A confirmation email will be sent to you to confirm that your order has been taken into account.
  • What means of payment do we accept?
    Terre d'Ania accepts payment by Carte Bleue and PayPal.
  • ​Are payments on our site secure?
    Payments are secure and the small padlock logo will appear next to your browser address bar at checkout to confirm this.
  • Can I get reimbursed?
    Items purchased in the online store are neither exchangeable nor refundable.
  • How soon will I receive my order?
    Following your order, if the item was in stock, you will receive your item within approximately one week following the delivery times of La Poste and on working days. Your items will be carefully packaged so that you can receive them intact.
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